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A high tech company has decided to adopt a fun culture that inspires hard work and innovation. There are wacky, colorful pieces of furniture all around the offices, free lunch is provided on a daily basis in their state-of-the-art kitchen managed by gourmet chefs; all engineers are required to spend one day a week to work on something new and of their own creation. According to Trompenaars, which of the following types of corporate cultures describe this organization?
The Eiffel Tower
The Guided Missile
Which of the following selection methods is NOT an effective tool to determine the cultural adaptability and a suitable leadership style of an individual for an international assignment?
An organization allows its employees to make 2% of compensation contributions to a retirement plan. After retirement, the company promises to pay employees 50% compensation using the final pay formula. Which of the following is this an example of?
Defined benefit plan
Defined contribution plan
Lump sum payment
A Singapore-based restaurant chain is experiencing phenomenal growth. The chain offers a unique for demographic experiencing the growth of two-person income families. It offers a variety of affordable, healthy alternatives to the fast food chains. Instead of one line of products shared by the entire company, the corporation has decided its products should be regional. Each region would share a line of products, which would consist of local dishes. Although the primary expansion vehicle is franchising, they still have several corporate- owned stores in each region, which manage the major decisions of the company. For example, the regional corporate stores work with the franchises in the area to decide upon the local dishes that the region should serve. However, all stores are aligned with strict standardized quality practices, which all regions must adhere to. For example, after a region decides on the list of local foods it would like to serve, corporate headquarters approves the final recipes for each region. In addition, managers from the various meet regularly to ensure that each region’s goals align with overall corporate strategic goals. For example, they have built a thorough screening process to ensure the same quality of food from vendors throughout the regions. Which of the following stages of globalization would BEST align with strategic business goals of expansion?
An organization is evolving from a largely domestic to a multinational company with offices around the world. There has been some tension between the new offices and headquarters in regards to the level of freedom of each of the sites. Which of the following steps should be the next step in this change management process towards further globalization?
Develop a cultural roadmap for the company
Communicate the desired change and have senior management sell the idea throughout the organization
Have senior management meet to discuss and decide on the future vision for the company
Assess the external environment to benchmark the need for need for change
You are in the process of developing a global compensation structure. Which of the following factors dose NOT contribute to a balanced and consistent compensation strategy?
Perceptions of fairness by employees
Continual communication across functions and locations
Assumptions of working standards understood, ie hours worked on average in a week, termination costs.
Let’s assume you are a HR Manager at a high tech start-up company in its late stages with 3 rounds of funding. The firm’s cash balance is $13 million, with a burn rate off $1 million/per month. It anticipates a break-even within 1 1/2 years, and there are no plans for acquisition or IPO within the next year. The company is an opto-electronics company, which is a highly specialized niche within the telecommunications industry. You are building out a team for Operations, which will be made up of experienced individuals from top competitor. What is the most appropriate compensation philosophy for this organization?
Lag the market
Lead the market
At the market
Compensation that the ideal candidate demands
An organization is in the growth stage of the organizational life cycle. It has five locations, one in the U.S. (headquarters), two in Asia, one in South America, and one in Europe. The company has decided to utilize a geographic organizational structure. Although the foreign locations are relatively new, they are fully operational each running fairly independently. However, once a year the executive team from headquarters visits each office to meet with the managers at each site to discuss the coming fiscal year’s strategic goals and objectives. According to Hannon’s framework, which of the following human resource strategies BEST aligns with this type of organizational structure?
Receptive HR Strategy
Autonomous HR Strategy
Active HR Strategy
Reactive HR Strategy
Which of the following elements of a competency model allows for clear feedback to employees regarding their career growth?
Highly complex competency model
Highly precise competencies
Extremely broad competencies
Highly integrated competency model across the organization
A company has selected a young Operations manager to start a factory operation in Malaysia over a three-year period. The assignment may extend another couple of years depending on the required transition. Which of the following programs is likely the MOST valuable to this international assignee while on assignment?
Programs to help manage his career
Creating vehicles for communication with home country
Which of the following is NOT a cultural impact on the performance appraisal process?
Appropriate rewards for achievement
Aligning company systems to elicit specific individual performance
Value of individual vs. group performance
Type of feedback given
Which of the following best describes the reason why continual environmental scanning is important for an organization?
To train their managers more effectively
To create a technologically advanced workforce
To identify potential external opportunities and threats to an organization
To attract a talented pool of applicants to choose from for its workforce
Which of the following is NOT a reason why corporations in the 21st century have decided to accelerate the rate of their global expansion?
To compete with their major competitor who is in the global stage of globaliztion
Pressure to lower costs
Shortage of particular resources
Favorable trade agreements and government policies
Which of the following is an advantage of utilizing internal recruitment methods?
Reduces training cost
Can result in succession of promotions
Helps meet diversity goals
Which of the following situations describes a plan to provide an employee with job enlargement?
Transferring a production worker from assembly work to Q/A inspection
Give ability to manager of providing his employees with job enlargement tasks
Budgeting authority given to first level supervisor
Giving an employee the option to participate in a dual ladder program
Utilizing Briscoe and Hall’s framework of defining competencies, which of the following is disadvantage of utilizing a strategies-based approach to defining competencies?
May be too broad to relate to specific jobs in specific locations
Aligns with long-term organizational goals
Expensive to utilize
D. Characteristic may be interpreted differently in different countries
HRCI GPHR Exam (Global Professional in Human Resource) Detailed Information
IS THIS CERTIFICATION RIGHT FOR ME?HRCI Seals_GPHR
The Global Professional in Human Resources® (GPHR®) is a global, competency-based credential that is designed to validate the skills and knowledge of an HR professional who operates in a global marketplace. The credential demonstrates a mastery of cross-border HR responsibilities that include strategies of globalization, development of HR policies and initiatives that support organizational global growth and employer retention and creation of organizational programs, processes and tools that achieve worldwide business goals.
AM I ELIGIBLE?
To sit for the GPHR exam you must have:
a minimum of 2 year of experience in a global professional-level HR position + a Master’s degree or higher,
a minimum of 3 years of experience in a professional-level HR position (at least 2 in global HR) + a Bachelor’s degree, OR
a minimum of 4 years of experience in a professional-level HR position (at least 2 in global HR) + a high school diploma.
global HR experience is defined as having direct cross-border HR responsibilities for two or more countries or regions.
WHAT IS THE EXAM FORMAT & LENGTH?
Computer-based Testing (CBT) at a Prometric testing center
3 hour exam
140 multiple-choice questions + 25 pretest questions
WHAT IS COVERED?
Review the GPHR Exam Content Outline for details.
HOW MUCH DOES IT COST?
Exam Fee: $475 + Application Fee*: $75
*application fee is non-refundable
WHEN CAN I TAKE THE EXAM?
The GPHR is offered throughout the year
GPHR EXAM WEIGHTING
BY FUNCTIONAL AREA
» Strategic HR Management (25%)
» Global Talent Acquisition
and Mobility (21%)
» Talent and Organizational
» Global Compensation
and Benefits (17%)
» Workforce Relations and
Risk Management (15%)
The Global Professional in Human Resources (GPHR®) exam is created using the GPHR Exam Content
Outline, which outlines the responsibilities of and knowledge needed by today’s HR professional.
The GPHR Exam Content Outline is created by HR subject matter experts through a rigorous practice
analysis study and validated by HR professionals working in the field through an extensive survey
instrument. It is updated periodically to ensure it is consistent with current practices in the HR field.
FUNCTIONAL AREA O1: STRATEGIC HR MANAGEMENT (25%)
The development of global HR strategies to support the organization’s short- and long-term goals,
objectives, and values.
01 Participate in the development and
implementation of the organization’s
global business strategy, plans, and
02 Develop HR strategies to support the
organization’s global strategic plans and
the business requirements (examples
include outsourcing, off-shoring, new
product development, transfer of
technology and human capital, talent
management, shared services, mergers
03 Develop an HR infrastructure and processes
that supports global business initiatives
where HR serves as adaptable subject matter
expert and credible business partner.
04 Participate in strategic decision-making
and due diligence for business changes
(examples include entry strategy,
expansions, mergers and acquisitions,
joint ventures, new operations, divestitures,
05 Develop HR processes to establish
operations in new countries (examples
include greenfield operations and
integration of acquired companies).
06 Develop measurement systems to
evaluate HR’s contribution to the
achievement of the organization’s
07 Stay current on economic, geopolitical,
legislative, employment, cultural, and
social trends in countries of operation
and develop appropriate HR strategies
08 Provide leadership for the development
and integration of the organization’s
culture, values, ethical standards,
philosophy on corporate social
responsibility, risk management,
and employer branding.
09 Establish internal and external global
relationships and alliances with stakeholders
(examples include diversity councils, joint
venture partners, employers’ groups, unions,
works councils, business leader forums,
10 Determine strategies and business
needs for outsourcing and vendor and
supplier selection for HR operations
(examples include centers of excellence
on benefits and payroll processing,
hrci.org | GPHR EXAM CONTENT OUTLINE 3
4 GPHR EXAM CONTENT OUTLINE | hrci.org
relocation and employee services, training,
global assignment management).
11 Develop strategies for optimizing workforce
and minimizing related expenses using
various staffing options (examples include
consultants, contract, temporary, seasonal
12 Participate in the development and
implementation of global change
13 Determine strategy for HR technology
(examples include HR information systems,
intranet) to meet organizational goals and
objectives in a global environment.
14 Participate in the development and
implementation of the organization’s
social media strategy and policies.
15 Participate in the development and
implementation of Corporate Social
Responsibility (CSR) programs consistent
with corporate philosophy and goals,
host country legal requirements and/or
hrci.org | GPHR EXAM CONTENT OUTLINE 5
1000 The organization’s vision, values,
mission, business goals, objectives,
plans, processes, and culture
0002 Strategic/business planning and
continuous improvement processes and
0003 Concepts and processes to align the global
HR function as a strategic business partner
(examples include business environment,
markets, consumer segments, industry
specific trends and cycles, key business
0004 Financial planning processes and budget
0005 Strategies and business models (examples
include joint ventures, wholly owned
subsidiaries, representative offices,
outsourcing/off-shoring) and their
0006 Organizational structures (by geography,
business unit, product line, and functional
discipline) and their design and
0007 HR analytics, methods, and processes
for assessing the value and the results
of HR programs (examples include
return on investment [ROI], cost/benefit
0008 The organization’s values and culture and
their fit with the culture, legal systems,
and business practice contexts of other
countries, including local and regional
0009 Business ethics standards and practices
at a global level, while maintaining local
0010 Role and expectations of customers,
suppliers, employees, communities,
shareholders, boards of directors, owners,
and other stakeholders
0011 HR technology (examples include
HR information systems, Intranet) to
support global human resource activities.
0012 Procedures and practices for cross-border
operation, integration, and divestiture
0013 Company and site start-up practices and
0014 Organization business philosophies,
financial models, and financial statements
0015 Due diligence and restructuring
processes appropriate to specific
regulatory environments and countries.
0016 Best practices and application of
community relations, environmental
initiatives, and philanthropic activities
0017 Corporate social responsibility practices
0018 Strategies to promote employer of choice
or employment branding initiatives and
0019 Social media technologies, trends, and
best practices including knowledge of
evolving legislation and regulations
6 GPHR EXAM CONTENT OUTLINE | hrci.org
FUNCTIONAL AREA O2: GLOBAL TALENT ACQUISITION AND MOBILITY (21%)
The development, implementation, and evaluation of global staffing strategies to support
organizational objectives in a culturally appropriate manner. This includes utilizing the employer
brand; performing job and cost analysis; and attracting, recruiting, hiring, and managing global
mobility to meet business objectives.
01 Make sure global talent acquisition and
mobility policies, practices, and programs
comply with applicable laws and regulations.
02 Develop a strategic approach for global
talent acquisition and mobility that is aligned
with business needs and a diverse workforce.
03 Develop, implement, and evaluate orientation
and on-boarding processes that are culturally
relevant and align with organizational strategy.
04 Monitor staffing metrics to evaluate results
against global staffing plan (examples include
cost-of-hire, retention, return on investment).
05 Comply with required talent acquisition
and mobility regulations (examples include
immigration, tax, visas, work permits).
06 Lead all aspects of vendor/supplier management
(independent contractor, consultant,
agency, and third-party organization) in areas
of staffing and mobility (examples include
researching vendor options, conducting
contract negotiations, vendor selection,
managing ongoing relationship, conflict
resolution, termination of engagement).
07 Utilize and promote the employer branding
strategy to attract diverse talent from global
and local markets.
08 Identify, utilize, and evaluate sources of
global talent (examples include personal
networks, professional and business
organizations, college recruiting, job boards,
social media, other technological tools).
09 Develop a global staffing plan with key
stakeholders that supports business needs.
10 Develop, implement, and evaluate pre- and
post-hire policies and procedures that are
culturally appropriate (examples include
selection criteria and tools, employment and
expatriate agreements, background checks,
11 Create position descriptions that define
job-specific responsibilities, knowledge,
skills, and abilities.
12 Prepare cost estimates for global assignments
and advise management on budget impacts.
13 Provide consultation to potential global
assignees and their managers on terms and
conditions of the assignment.
14 Manage and coordinate relocation services
and expenses (examples include host location
destination services, housing disposition
including property management, household
goods shipment/storage, travel and temporary
living arrangements, logistics of repatriation).
15 Manage and coordinate mobility services and
expenses for global assignments (examples
include culture and language training; spouse
or partner assistance; employee, spouse or
partner and family mentoring and coaching,
repatriation planning and implementation).
16 Establish/maintain ongoing communication
practices with global assignees, host and
home country management.
17 Develop repatriation programs for
hrci.org | GPHR EXAM CONTENT OUTLINE 7
0020 Applicable laws and regulations related to
hiring and employment
0021 Strategies to promote employer of choice
or employment branding initiatives
0022 Methods for developing, sourcing,
and implementing a global workforce
0023 Global and country-specific recruiting and
hiring practices, methods and sources
0024 Position description development
0025 Culturally appropriate interviewing
techniques and selection systems
0026 Employment contract content requirements
0027 Deployment activities (examples include
relocation, mobility services, immigration)
0028 Company onboarding programs
0029 Staffing metrics (examples include
cost-of-hire, new hire attrition, return on
0030 Policies and processes related to types
of assignments (examples include shortterm,
long-term, permanent, commuting)
that address specific needs (examples
include technology transfer, leadership
and management development, project
0031 Assessment and selection tools and models
for global assignments
0032 Global assignment management, tracking,
0033 Intercultural theory models and their
application to overall business success
0034 Critical success factors for global
assignees (examples include spouse or
partner and family adjustment, support,
0035 Global assignee preparation programs
(examples include cultural and language
training, host country site orientation,
relocation services, destination services)
0036 Expenses related to global relocation
and mobility services (examples include
destination services, housing, travel and
temporary living, shipment and storage of
household goods, culture and language
training, dependent education)
0037 Assignment assessment measures to
evaluate global assignee fit and impact
on the business
0038 Immigration issues related to global
mobility (examples include visas, work
permits, residency registration)
0039 Techniques for fostering effective
communications with global assignees,
management, and leadership
0040 Tools, best practices, and support services
0041 Corporate income tax ramifications of
employee and employment activities in
various jurisdictions, including unintentional
8 GPHR EXAM CONTENT OUTLINE | hrci.org
FUNCTIONAL AREA O3: GLOBAL COMPENSATION AND BENEFITS (17%)
The establishment and evaluation of a global compensation and benefits strategy aligned with the
business objectives. This includes financial and non-financial rewards.
01 Develop and implement compensation,
benefits, and perquisite programs that are
appropriately funded, cost- and tax-effective
and comply with applicable laws and
02 Establish and communicate a global
compensation and benefits strategy that
aligns with business objectives and supports
03 Design and/or negotiate compensation
and benefits programs for business changes
(examples include start-ups, restructuring,
mergers and acquisitions, joint ventures,
04 Develop, implement, and assess job
valuation systems aligned with global
05 Establish and maintain compensation,
benefits, and perquisite programs for
key executives and employees in each
country of operation, including base salary
structures, short- and long-term incentive
plans, supplemental benefits programs,
and tax-effective compensation
06 Develop and implement global assignment
compensation terms and conditions (examples
include balance sheet and alternative
approach calculations, allowances, premiums,
end-of-assignment bonuses, localization).
07 Develop and implement global assignment
benefit and perquisite programs (examples
include health care, employee assistance
programs, club memberships, company cars).
08 Develop, implement, and assess programs
to address income and social insurance tax
obligations, including portability for global
09 Develop, implement, and manage
compensation, benefits and perquisite
programs for global assignees and local
employees for each country of operation.
10 Manage and evaluate global assignmentrelated
payments, payroll, and activities.
11 Research, develop and implement
technological tools (for example, HRIS,
performance management systems) to
support the compensation and benefits
hrci.org | GPHR EXAM CONTENT OUTLINE 9
0042 Local laws regarding compensation,
benefits, and taxes (examples include tax
equalization or protection, mandatory or
0043 Global assignment tax planning and
compliance requirements and processes
0044 Payroll requirements and global
assignment payment methods (examples
include split payroll, home and host
0045 Localization concepts and processes
(examples include compensation and
benefits adjustments, tax implications,
social insurance issues)
0046 Global assignment compensation
packages (examples include net-to-net,
regional and host location based,
headquarters based, balance sheet,
0047 Cost-of-living models and their impact on
global assignments (examples include
goods and services allowances, efficient
0048 Global and country-specific benefit
programs (examples include retirement,
social insurance, health care, life and
disability income protection)
0049 Global and country-specific perquisite
programs (examples include company
cars, club memberships, housing, meal
allowances, entertainment allowances)
0050 Equity-based programs (examples include
stock options, phantom stock, restricted
shares, stock purchase) and their global
application and taxation issues for the
employee and the company
0051 The impact of cross-border moves on
long- and short-term incentive programs
0052 Portability of health and welfare programs
(examples include retirement, social
insurance, health care, life and disability
0053 Finance, payroll, and accounting practices
related to local compensation and benefits
0054 Procedures to collect and analyze data
from global, regional, and local
compensation and benefits surveys
0055 Appropriate mix of compensation and
benefits for different local and regional
0056 Global executive compensation, benefits,
and perquisites programs (examples
include bonuses, deferred compensation,
long-term incentives, tax-effective
0057 Financing of benefits programs, including
insured programs, multinational insurance
pooling and retirement funding options
0058 Information sources on global and local
compensation, benefits, and tax trends
0059 Due diligence procedures for business
changes (examples include mergers
and acquisitions, joint ventures,
divestitures, restructuring) with respect to
compensation, benefits, and perquisites
0060 Job valuation tools (examples include
point-factor systems, salary surveys,
0061 Tax treaties and bilateral / reciprocal
social security agreements (Totalization
0062 Collective bargaining agreements and
works council mandated compensation
10 GPHR EXAM CONTENT OUTLINE | hrci.org
FUNCTIONAL AREA O4: TALENT AND ORGANIZATIONAL DEVELOPMENT (22%)
The design, implementation, and evaluation of organizational development programs and processes
to effectively develop a global workforce supporting business goals, culture and values.
01 Make sure talent development programs
comply with applicable laws and regulations.
02 Align local and regional practices with
corporate vision, organizational culture,
03 Create and implement awareness
programs (examples include diversity,
non-discrimination, bullying, cultural
sensitivity, multi-generational workforce)
that are aligned with the organization’s
philosophy and adapt to local cultural
04 Develop systems that support the
implementation of global change
05 Develop and implement communication
programs that are effective for a global
workforce and other stakeholders.
06 Make sure employees have the appropriate
knowledge, skills, and abilities needed to
meet current and future business
07 Implement and evaluate a process to
measure the effectiveness of organizational
development programs based on global
HR metrics/measurements (examples include
employee engagement surveys, turnover
rates, training return on investment [ROI],
benchmarking data, scorecards).
08 Develop and implement processes, programs,
and tools to support organization and
workforce development at all levels of the
organization (examples include career and
leadership development, succession planning,
retention, repatriated employees, short-term
09 Develop programs, policies, and guidelines
to support geographically dispersed and/
or virtual teams (examples include team
building, project management, performance
10 Establish work-life balance programs
(examples include job sharing, flextime,
telecommuting) and their application and
appropriateness to different cultures.
11 Implement culturally appropriate
performance management processes
that support both global and local business
12 Develop and implement global programs
to support the organization’s growth,
restructuring, redeployment and downsizing
initiatives (examples include mergers and
acquisitions, joint ventures, divestitures).
13 Develop and implement competency models
to support global and local business goals.
14 Identify and integrate external workforce
to provide services to support global and
local objectives (examples include
consultants, independent contractors,
vendors, suppliers) as it relates to talent
and organizational development.
hrci.org | GPHR EXAM CONTENT OUTLINE 11
0063 Applicable laws and regulations related to
talent development activities
0064 Work-life balance programs
0065 Techniques to promote and align corporate
vision, culture, and values with local and
0066 Global organizational development
programs and practices (examples include
succession planning, leadership
0067 Needs assessment for talent and
organizational development in a global
0068 Training programs and their application in
0069 Global learning models and methodologies
0070 Performance management, feedback,
and coaching methods as they apply
locally and globally
0071 Techniques to measure organizational
effectiveness in a global business
environment (examples include
engagement surveys, benchmarking,
productivity measurement tools)
0072 Retention strategies and principles and
their application in different cultures and
0073 Redeployment, downsizing, and exit
management strategies and principles
and their application in different cultures
0074 Career planning models
0075 Critical success factors for global assignees
(examples include family adjustment
and support, communication, career
0076 Best practices and processes for utilizing
the experience of repatriated employees
0077 Competency models and their global
0078 Trends and practices for employee
0079 Interpersonal and organizational
behavior concepts and their application
in a global context (examples include
the use of geographically dispersed
teams, virtual teams, culture training,
12 GPHR EXAM CONTENT OUTLINE | hrci.org
FUNCTIONAL AREA O5: WORKFORCE RELATIONS AND RISK MANAGEMENT (17%)
The design, implementation, and evaluation of processes and practices that protect or enhance
organizational value. This includes managing risk, ensuring compliance, and balancing employer and
employee rights and responsibilities on a global basis.
01 Make sure activities related to employee
and labor relations, safety, security, and
privacy are compliant with applicable laws
and regulations, from initial employment
02 Comply with extraterritorial laws to mitigate
risk to the organization (examples include
US Title VII, US Americans with Disabilities
Act, US Foreign Corrupt Practices Act,
EU Data Privacy Directive and Safe Harbor
Privacy Principles, UK Bribery Act).
03 Make sure the organization complies with
globally recognized regulations to enable
effective workforce relations and meet
acceptable workplace standards (examples
include OECD Guidelines for Multinational
Enterprises, ILO conventions, Mercosur,
04 Monitor employment-related legal
compliance and ethical conduct throughout
the global supply chain (examples include
consultants, independent contractors,
vendors, suppliers) to mitigate the risk
to the organization.
05 Develop assessment procedures for HR
internal controls, evaluate results and take
06 Comply with all regulations related to
employee records and data (examples
include EU Data Privacy Directive, US HIPAA,
Australian Federal Privacy Act).
07 Establish alternative dispute resolution and
grievance processes, disciplinary procedures,
and investigative processes in compliance
with applicable laws and practices.
08 Develop and implement programs to
promote a positive work culture (examples
include employee recognition, constructive
discipline, non-monetary rewards, positive
09 Confer with employee representative groups
in compliance with statutory requirements
(examples include works councils, unions,
joint action committees).
10 Develop, implement, and communicate
employment-related corporate policies
(examples include ethics and professional
standards, codes of conduct, antidiscrimination,
11 Coordinate global risk management,
emergency response, safety, and security
practices (examples include intellectual
property, occupational health and safety,
disaster and crisis management, duty of care).
hrci.org | GPHR EXAM CONTENT OUTLINE 13
0080 Applicable laws affecting employee and
labor relations (including termination of
employment), workplace health, safety,
security, and privacy
0081 Major laws that apply extraterritorially
(examples include US Title VII, US
Americans with Disabilities Act, US Foreign
Corrupt Practices Act, EU Data Privacy
Directive and Safe Harbor Privacy
Principles, UK Bribery Act)
0082 Globally-recognized regulations,
conventions and agreements (examples
include OECD Guidelines for Multinational
Enterprises, ILO Conventions, Mercosur,
NAFTA, WTO, UN Compact)
0083 Employment-related legal compliance
and ethical conduct of vendors, suppliers
0084 Internal controls, compliance, and audit
0085 Employee rights to privacy and recordkeeping
requirements (examples include
EU Data Privacy Directive and Safe Harbor
Principles, US HIPAA, Australian Federal
0086 Individual employment rights (examples
include employees’ rights to bargain,
grievance procedures, required recognition
0087 Appropriate global and local techniques
for managing employee relations
(examples include small group facilitation,
dispute resolution, grievance handling,
employee recognition, constructive
0088 Legal and customary roles of works
councils and trade unions
0089 Local collective bargaining processes,
strategies, and concepts
0090 Employment litigation
0091 Workplace security risks including
physical threats and piracy of intellectual
property and other company-proprietary
0092 Local conditions relating to personal
security (examples include kidnapping,
0093 Emergency response and crisismanagement
include plans for medical emergencies,
pandemics, disasters, evacuation, riots,
civil disorder, other physical threats,
14 GPHR EXAM CONTENT OUTLINE | hrci.org
0094 Basic business, global, political, and
socioeconomic conditions, demographics,
law, and trade agreements, and how they
relate to business operations
0095 Globalization and its drivers, opportunities,
consequences, and trends
0096 Global management techniques, including
planning, directing, controlling, and
0097 Global project management methods
0098 Global application of human resource
ethics and professional standards
0099 Change management strategies,
processes, and tools
0100 Global leadership concepts and
0101 Qualitative and quantitative methods
and tools for analysis, interpretation and
decision-making purposes and their
0102 Intercultural theory and specific cultural
0103 Cross-cultural management techniques
0104 Strategies for managing global vendor/
supplier relationships, selection processes,
and contract negotiations
0105 Communication processes and techniques
and their worldwide applicability
0106 Effective use of interpreters, translators,
0107 Techniques to promote creativity and
0108 Principles and practices that foster a
0109 Strategies of globalization versus
localization of HR policies and programs
0110 HR capability within the organization
(both global and local)
GPHR exam :: Article by ArticleForgeGPHR Certification exam Prep – apply look at various Questions and Flashcards for world professional in Human resources examine
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iTunes is the area's easiest method to prepare and add to your digital media collection.
we're unable to find iTunes for your computer. To download the free app GPHR Certification examination Prep – practice verify Questions and Flashcards for international skilled in Human elements verify via ImpTrax organization, get iTunes now.
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Open iTunes to purchase and down load apps.
GPHR is the best examination prep app that you need to ranking high on your GPHR exam. This app is designed to support applicants take a deeper figuring out of the significant concepts for the GPHR examination. It measures your development in a transparent and clever manner to inspire you to be taught quickly. The questions are simulated by way of specialists who have passed their GPHR examination with flying hues. It includes of 5 classes, akin to the precise examination, overlaying all topics expansively.
categories:1. Strategic HR Management2. global skill Acquisition & Mobility3. talent & Organizational Development4. international Compensation & Benefits5. workforce members of the family & risk administration
The distinct choice examine mode and Flashcard analyze mode raise the ease of discovering. they're designed to cater to the format introduced by way of GPHR®. each question during this app is paired with a clear and insightful rationalization that gives a full realizing of the ideas. It uses intelligent scientific engineering that permits you to observe questions while saving your time and effort. GPHR will aid you benefit advantage that allows you to efficiently bridge the gap between your training and the purposeful utility of those knowledge.
Key facets:• Two look at Modes: Flashcard and observe verify• targeted reason for every query• feedback: communicate with GPHR consultants
ImpTrax organisation isn't affiliated with GPHR®.
I have bought this as a complement to the materials i am the usage of from David Siler to prepare for my GPHR. i love it average very a whole lot. I suppose it has some questions that are too US focused, but universal I believe it is robust. I has challenged me on some of the theoretical research.
Compatibility: Requires iOS 7.0 or later. appropriate with iPhone, iPad, and iPod touch.
IS SPHR improved Than HRMP Or GPHR Or Getting certified From CIPD Is more advantageous?hi Zsultana
I registered for SPHR & PHR exam for winter 2013 meanwhile i am doing my remaining lessons in MHRM in Canada. also, I dangle 10 years experience in HR in Saudi Arabia.
HR job in Canada is an ideal possibility however depends on which metropolis and which business are you going to have the job. There are a strong competition in HR jobs in Canada and what I actually have seen that there are many difficulties for immigrants to have a job that healthy their qualification and experience, so for that some immigrants settle for some low level jobs or trade their profession to survive living in expensive society . absolutely being certified is helpful and will add potential but in GCC is an awful lot tons valuable because I agree with that there is a shortage in licensed HR people!!
PHR/SPHR assessments need practise whether self examine or register in a web route for education but I feel because you have MBA so that you might be customary with many enterprise fashions and shrm study GPHRing system should be ample to be able for the exam
whereas i used to be looking concerning the exams and whether I may still go with CIPD or SPHR, I appreciated the SPHR flexibility. CIPD requires you to attend classes or classes after which hand assignments and SPHR & PHR require you to put together youngsters you need and attend a web exam in definite time
I should be would becould very well be appropriate or incorrect in my opinion and i hope better of success for you..19th August 2013 From Saudi Arabia, Jeddah
"HR day by day guide Editor Stephen D. Bruce these days carried out a large-ranging interview with Linda discomfort, director, Credentialing products & capabilities, at HR Certification Institute. themes lined covered exam development, recertification problems, and the GPHR (international professional HR) designation."
Watch the interview.
here’s a transcript of the interview:
HRDA: here is Steve Bruce for the HR every day consultant. I’m right here with Linda discomfort from the HR Certification Institute. Linda, would you like to tell us a bit bit about what you do there?
HRCI: I’d be happy to, Steve. I’m the director of certification products and capabilities, and part of my role is concerned with working with volunteers to assemble our certification exams, working with our examine building partners to publish and deliver these assessments, after which at last, working with our recertification group that assists individuals in conserving their certifications present by using recertifying each three years. We also have an accredited provider application that presents recertification classes to our certificants, and that i work with that crew as well.
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exam building procedure
HRDA: Wow. ok, let’s go again to these tests that you just mentioned. I’m interested in knowing the way you establish what physique of competencies the exams are going to cover.
HRCI: neatly, it’s truly reasonably a comprehensive system. We delivery out doing some thing referred to as a “apply analysis,” which is awfully similar to a term you may be established with, “job analysis,” but here's for an entire career—in our case, the HR profession.
We birth out with a job force of HR practitioners from the inhabitants who often is the viewers for the exam. So, as an example, for the GPHR, we would accumulate a task force of global HR practitioners, whereas for the PHR or the SPHR, might be practitioners that are practising primarily here within the united states. And that assignment force takes a primary crack at defining the list of duties that a qualified HR practitioner would deserve to be aware of and the advantage that’s required to perform those duties.
When that draft is completed, we then put it right into a survey structure, and we e-mail it out to, counting on the size of the goal population, lots of or heaps of HR authorities within the geographic area, and we ask them to reply by means of e-mail survey to validate what we’ve listed as what that HR expert should be aware of.
When the responses come back, they're analyzed statistically, and people that retain a undeniable level of statistical response so people do say, “sure, I do do that in my job. i am anticipated to try this, and it's important,” that stays in the body of advantage, and the rest that doesn’t resonate with the survey respondents can be removed from the physique of talents, and really that leaves us with a top level view of tasks and tasks and knowledges that the qualified HR practitioner is expected to know.
That kinds the physique of knowledge, which we then submit, and we inform look at various candidates, “this is what you may well be confirmed on.” And all the questions that appear on the examination should tie to those specific responsibilities and knowledges that the practitioners have advised us, sure, they're chargeable for performing.
So it’s rather an in depth process. We do repeat it, the entire procedure, about every 5 years for each examination. We do some minor updating in between, however we try this finished evaluation of apply and survey validation about every 5 years for each and every one in all our assessments to make sure that the content remains present and critical.
HRDA: That’s incredible. Who really writes the questions on the exams?
HRCI: neatly, I’m pleased you requested, as a result of I believe this is whatever thing individuals ask yourself about. basically, licensed HR experts who grasp the certification do offer their functions to the Institute on a volunteer foundation, and they're knowledgeable by means of our examination construction accomplice on a way to write questions from diverse-option assessments. however through the use of licensed practitioners, we be certain that, once more, our questions stay valuable to things which are in fact being carried out by means of the HR professional today, and at present, we've about 200 licensed volunteers who're working with us on our exam construction actions.
HRDA: Wow. That’s superb. Do you've got a system for testing the questions earlier than they actually go onto the examine?
HRCI: We do. On every entertaining verify form, about 25 of the total questions are what we call pretest or pilot questions, and they're folks that are being analyzed for their statistical efficiency. So these questions don't seem to be glaring to the look at various taker because without doubt we desire the candidate to take them as in the event that they had been part of the scored examination, but they don’t count number for or against a candidate’s score. They’re simply being tried out in order to later analyze their statistical efficiency.
HRDA: Do you ever discover that there’s a foul question that you ought to eliminate?
HRCI: completely. If that pretest question i mentioned performs inside ideal statistical parameters, we add it to the look at various bank, and it may be used as a scored item on a future examine. but if it doesn’t, it is returned for enhancing through our volunteers.
every now and then those information tell us how to fix it. as an example, if people chose two of the 4 capabilities answers just about equally, that ability one of the distractors, as we call them, one of the vital mistaken solutions, is just too close to being relevant, so we should get rid of that and make it rather less relevant.
on occasion in a case where candidates are, as an instance, picking all 4 alternate options equally, and there looks to be no certainly appropriate answer, the subject of the check question can be too vague or too really expert, and so, if that's the case, we might remove it entirely.
I additionally should still mention that earlier than any test kind is administered, it’s put collectively into the structure during which the look at various taker goes to see it, and a ultimate panel of volunteers takes a look at it correct before it’s administered to be sure that there haven’t been any adjustments in laws or regulations that might have an impact on the correctness of the examination question. And, of direction, if there are those adjustments, then the query is pulled. depending on even if it can also be fixed, it could be edited or discarded.
Certification and Recertification
HRDA: thank you. Let’s talk a little bit about certification and recertification. what number of americans are there who're currently licensed?
HRCI: at the moment, we have 127,439 individuals who grasp one or extra certifications from the Institute.
HRDA: I’m one of them, incidentally. what number of these individuals recertify?
HRCI: ultimate 12 months, our recertification fee turned into 88 % of folks that have been due to recertify. So we’re very pleased through that percent. Of path, we’d find it irresistible to be one hundred percent, but you all the time do have individuals who are moving out of the career, and so forth., so we're very pleased in that the 88 % cost has held steady for us for the remaining couple of years.
HRDA: sure, I think that’s a good quantity. Do you have any information for americans who're going to recertify? Are there any standard issues that individuals run into?
HRCI: The most beneficial assistance that I can provide any individual is to record your activities as they’re achieved. We do have a web recertification file, so it’s basically handy when you comprehensive some classification of endeavor to go in and list it appropriate away. That way, you bear in mind the entire details. Plus, with a bit of luck, you've got your documentation on the recreation that you just simply completed effortless and are in a position to get that out of ways.
The different aspect that i might imply is to make certain that you just read GPHR via all of the categories of issues that qualify for recertification. lots of times, americans agree with that most effective going to courses and even collaborating in digital movements like webinars are issues that qualify for recertification. basically, there’s a large choice of actions. for example, if you take on a brand new accountability on the job and that requires you to be taught something new when it comes to the container of HR, you are capable of doc and list the hours that you just spent engaged on that new recreation to qualify for recertification hours.
HRDA: adequate. What do you do to check that what recertifiers publish is correct? Do you assess to see in the event that they registered for activities that they declare they attended?
HRCI: We do randomly audit a percentage of folks that recertify every yr, and for those people, they have to produce documentation of what they’ve submitted. So there's an opportunity that you simply can be chosen for a random audit and would must, if that's the case, provide facts of your registration and attendance on the movements that you just instructed us you participated in.
HRDA: all the way through these random audits, do you discover problems?
HRCI: well, the best difficulty may be overcome, as i discussed to you at the beginning, with the aid of entering all your actions as soon as feasible, and then storing your documentation in a secure place unless the possibility for audit is previous. in general what we discover is that individuals can have misplaced that piece of paper and sometimes will need to go lower back and locate verification for anything that they did.
So, simply preserving all your verification in one vicinity and, again, entering your suggestions as quickly as feasible appears to truly help with that. As a aspect notice, the be aware “audit” does tend to strike some worry into the heart of americans. I bet it’s acceptable to be talking about that the day after tax day. simply the term “audit” does appear to make americans consider that it’s going to be greater hard than it in reality is. we can work with you and basically need to help you to be in a position to comprehensive that audit efficiently as a result of, most likely, we are interested in conserving our certificants with us, if in any respect possible.
HRDA: good enough. probably the most HRCI choices that’s attracting consideration is the GPHR—the global knowledgeable certification. How is that new certification doing?
HRCI: in reality, it’s done rather neatly. The certification become at the beginning offered in 2004, and in below 10 years, we now have over 2,400 people who dangle the GPHR credential. For some, that’s their handiest credential, whereas some cling it along with one among our different certifications. It’s essential to note that here's a bit bit extra of a strong point certification. It’s in fact meant for people who work cross-border, so best in case your job comprises sending individuals to distinct international locations or being liable for HR activities in additional than one country or location would this be the correct credential for you.
HRDA: Are many of the americans who seek it based within the U.S. or are they primarily based mostly distant places?
HRCI: I believe we’re beginning to see a little little bit of a shift in that. When the certification turned into initially added, it in fact become considered as a product that U.S. multinationals would be often attracted to, and that become likely the preliminary cohort of people who became certified. however as the world has modified, globalization has taken over, the world has turn into smaller, more and more individuals are going to diverse international locations, I consider these lines are blurring, and we have a nice combine now of individuals who even may additionally have started out being U.S.-primarily based and are at present on an foreign places project, or would want to be sent overseas at some point of their profession, or at the moment are remote places and can be even looking to are available in the other direction and take a place right here within the U.S. for a part of their careers. So, I believe it’s really develop into a pleasant mixture of individuals as long as they have that cross-border focal point.
HRDA: so that can be a fine strategic circulation for americans to take that GPHR even though they currently don’t have that task.
HRCI: The key is basically that you've got journey in more than one nation, doing human resources in more than one country, even if that’s bodily being observed in different places or having responsibility for people in yet another country. when you consider that a professional certification examination checks your advantage that has alread GPHRy been attained within the field, we do require a certain amount of global HR journey to be able to even take the exam. but I do in reality see a fashion going forward that there’s more and more of this move-border focus, so if you have the adventure, it’s in fact going to make you greater marketable in the future to hang a credential.
HRDA: Thanks. And now only a widespread GPHR query: Is there anything you’d like to share with our listeners about the HRCI?
HRCI: I’d similar to to claim that I think that as evidenced through our growing certified population and the volume of americans who choose to recertify, the price of certification in well-known is basically fitting extra extensively generic and favored in many fields, however really in the field of human elements and in a extremely aggressive job market and for folks who're actually interested in being capable of reveal their mastery and type of stand out from the group in terms of advancement. Certification will also be a really, very potent tool to have for your résumé or for your knowledgeable history; it simply helps you stand aside from the generic population, I feel.
HRDA: great. Linda, thank you so a lot to your time. We admire your answering all of those questions for our listeners.
HRCI: thanks so a great deal.
Gphr : world professional in Human substances Certification analyze book (Paperback)
With the upward thrust of outsourcing and globalization in company, HR professionals have transforming into foreign tasks, and this book will help read GPHRers put together for the difficult GPHR examination
comprises additional analyze equipment designed to support understanding of key practical areas
Key issues consist of: efficiency administration, strategic management, team of workers planning and employment, conflicting country wide laws, cultural focus, language practising, health and safeguard, collective bargaining, strategic planning, and outsourcing
outstanding useful resource for any HR expert in a multinational enterprise, even if they are planning to get the certification or now not
The CD-ROM features two bonus checks in addition to flashcards and an digital version of the booklet
HR CERTIFICATION: YOUR KEY TO career SUCCESS AND development
beginning monitor at page:
down load "HR CERTIFICATION: YOUR KEY TO profession SUCCESS AND advancement"
29 days in the past
1 HR CERTIFICATION: YOUR KEY TO career SUCCESS AND advancement Presenter: Stephanie Runyan, PHR Presenter s Title: Recertification Supervisor Co-Presenter s name: Tally Bringas Co-Presenter s Title: Recertification specialist note: There isn't any recertification credit score awarded for attending this presentation.
2 these days S dreams [What You Will Learn] what is HR certification merits of incomes HR certification exam eligibility, development method, and examination content material examination preparation resources applying for the examination
3 what's HR CERTIFICATION [Certification shows] career lengthy dedication Mastery of core HR talents and principles Dedication to the HR field To remain certified, HR specialists need to recertify each three years.
four what's HR CERTIFICATION [Certification is achieved and maintained by] meeting work and schooling necessities Passing an experience based exam assembly recertification requirements through staying latest within the container.
5 CERTIFICATION VS certificate [Professional certifications are NOT certificate programs] professional Certifications in line with work adventure and educational eligibility. Certification proves specifications of credentialing organization are met. Use of credentials e.g. GPHR after their names to display certification status. Requires recertification by way of expert development. reflects specific physique of talents. certificate courses No work adventure or academic element required. Certificates obtained as soon as a direction has been achieved. No credential awarded. No recertification or professional construction required.
6 price OF HR CERTIFICATION [Hiring] 96% of employers state that a licensed job applicant has a improved hiring competencies than a non-certified job applicant. [Promotion] ninety one% of employers state that a licensed HR knowledgeable is more prone to be considered for promotion than a non-certified HR professional. [Job Security] eighty one% of employers consider that an authorized HR skilled has more desirable job safety than a non-licensed HR knowledgeable. *Findings in response to the 2010 cost of Certification examine.
7 advantages OF HR CERTIFICATION [FOR YOU] competitive expertise Mastery of HR abilities and dedication attention from peers and organization Assists in job search and company network with HR gurus
eight merits OF HR CERTIFICATION [For Organization] aggressive advantage with certified workforce certified staff are greater driven and has a more advantageous experience of ownership Assurance for purchasers led to by credibility of certified team of workers outcomes future operational efficiencies Strategic development
9 about the HR CERTIFICATION INSTITUTE [Mission] develop and carry the highest quality certification classes that validate mastery within the box of human resource administration and contribute to the endured improvement of individual and organizational performance. [History] 1976 started certifying HR gurus (PHR and SPHR ) 2004 GPHR exam launched 2005 online recertification system started 2007 California exam introduced 2008 on-line approved provider directory launched 2010 ultimate year under historic exam eligibility requirements 2011 New exam eligibility requirements begin
10 HR CERTIFICATION exams [HR certification exams offered] expert in Human elements (PHR ) Senior expert in Human resources (SPHR ) world professional in Human resources (GPHR ) California certification (needs to be PHR- or SPHR- certified to take the examination)
eleven HR CERTIFICATION tests [Certificants growing in numbers] be part of greater than a hundred and fifteen,000 HR professionals from over 70+ nations in being licensed GET GET certified. licensed. GET GET observed. noticed..
12 examination ELIGIBILITY requirements [PHR ] 1 yr of tested exempt-stage HR experience with a master s diploma or greater 2 years of demonstrated exempt-stage HR experience with a Bachelor s degree four years of proven exempt-degree HR event with below a Bachelor s diploma [SPHR ] 4 years of verified exempt-level HR event with a grasp s diploma or greater 5 years of verified exempt-stage HR experience with a Bachelor s degree 7 years of tested exempt-degree HR event with below a Bachelor s diploma [GPHR ] 2 years of confirmed global exempt-level HR adventure with a master s degree or better 3 years of proven exempt-level HR event (with 2 of the three being international HR journey) with a Bachelor s diploma four years of validated exempt-degree HR journey (with 2 of the four being global HR experience) with under a Bachelor s degree
13 examination building system [STEP 1] increase existing HR practices [STEP 2] Validates practices with HR practitioners [STEP 3] improve exam questions [STEP 4] verify examination questions
14 PHR physique OF skills
15 SPHR body OF competencies
16 GPHR physique OF capabilities GET GET certified. certified. GET GET observed. observed..
17 CALIFORNIA body OF potential
18 CERTIFICATION examination tips exams PHR SPHR GPHR California content material Operational & tactical Strategic/policy overseas HR practices, project & administration California legal guidelines & practices move quotes fifty nine 67% fifty two 60% 56 70% 52 72% format 175 multiplechoice questions a hundred seventy five multiplechoice questions a hundred sixty five multiplechoice questions 125 multiplechoice questions length 3 hours 3 hours three hours 2 hours & quarter-hour utility Dates SPRING Early registration duration: January 9 March 9, 2012 Late registration length: March 10 April 13, 2012 winter Early registration length: July 9 October 5, 2012 Late registration length: October 6 November 9, 2012 exam periods SPRING may 1 June 30, 2012 winter December 1, 2012 January 31, 2013 SPRING may also 1 31, 2012 wintry weather December 1 31, 2012
19 exam charges & software STEPS PHR SPHR GPHR California HR skilled SHRM Member US$300 US$425 US$425 US$325 US$250 US$375 US$375 US$275 observe: A US$seventy five late fee may be incurred after normal time limit. on-line application STEPS Step 1: Go to Step 2: Create an online profile to obtain your HRCI person id number, in case you would not have one. Step three: sign in the use of your HRCI person id number and password. Step 4: Fill out the utility kind. Step 5: put up charge. Step 6: schedule your examination appointment after receiving notification that you're eligible to take the exam.
20 examination guidance supplies [Bodies of Knowledge] FREE Get typical with the bodies of abilities (www.hrci.org). [Official Certification Guidebooks] purchasable for PHR, SPHR and GPHR tests. buy from SHRM store and main booklet retailers. $ [Online Assessment Exams] obtainable for PHR, SPHR and GPHR assessments. incorporates precise retired examination questions. assess your degree of HR expertise and event. $ [Test-Your-Knowledge Quizzes] FREE 10-question quiz with solutions and cause (www.hrci.org). [Social Networks] FREE approach our agencies on LinkedIn, fb and SHRM connect with kind study GPHR groups or examine assistance.
21 exam training materials [SHRM Learning Systems] SHRM learning system and SHRM global study GPHRing equipment [Local SHRM Chapters] Contact your local SHRM Chapters. They commonly form study GPHR corporations or classes to help members put together for certification exams. [College/University Sponsored Courses] consult with for more guidance. [Certification Preparation Courses] SHRM has numerous certification coaching courses or search on-line for different providers of certification education courses.
22 fiscal assistance [SHRM Foundation] eighty certification scholarships (price US$750 each) are available for SHRM individuals. [Your Employer] Many businesses reimburse the HR certification exam fees via worker assistance or knowledgeable construction courses. [Local SHRM Chapters] Many local SHRM chapters present their personal certification scholarships. consult with the chapter for your area for extra details.
23 CONTACT US 1800 Duke street, Alexandria, Virginia 22314, us of a (Toll-Free Line) follow us on: Twitter.com/HRCertInstitute fb Linkedin.com/groups/hr-certification-institute Certification concerns weblog (www.hrci.org)
Get certified. Get noticed.
Get licensed. Get observed. 2010 Nancy L. Volpe, SPHR GPHR Chief individuals Officer center for americans solutions LLC note: There is not any recertification credit awarded for attending this presentation. these days s
2009 Certification handbook PHR SPHR GPHR HR Certification Institute 1800 Duke road Alexandria, VA 22314 country US Toll Free 866.898.4724 or +1.703.548.3440 Fax +1.703.684.6620 firstname.lastname@example.org Prometric
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gentle Bulb ideas for Recertification Agenda Certification fundamentals Why recertify a considerable number of the way to obtain recertification the use of your on-line Profile Why Certify? benefit credibility raise self belief competitive
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CERTIFICATION Q1: what is HR CERTIFICATION? A: Certification is achieved by: assembly work and schooling eligibility necessities Passing an event-based mostly examination the usage of credentials after your name to reveal
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