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Vendor : ISACA
Exam Code : CGEIT
Questions and Answers : 286 Q & A
Updated On : January 22, 2018
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CGEIT Questions and Answers

Question: 1


Which of the following individuals provides service feedback to the providers?

  1. Compliance officers

  2. User representatives

  3. Project sponsors

  4. Suppliers

Answer: B


Which of the following is a non repetitive set of tasks that lead to the achievement of a new objective?

  1. Plan

  2. Strategy

  3. Techniques

  4. Tactics

Answer: A


Which of the following activity loops emphasizes on monitoring and deciding processes?

  1. Loop 2

  2. Loop 4

  3. Loop 3

  4. Loop 1

Answer: D


Which of the following activity loops describes creation of new processes?

  1. Loop 2

  2. Loop 4

  3. Loop 1

Answer: A


In which of the following editions of COBIT was "Management Guidelines" added?

  1. The third edition

  2. The first edition

  3. The fourth edition

  4. The second edition

Answer: D


Which of the following service delivery processes includes controls, document and record, as its sub processes?

  1. Service level management

  2. Service reporting

  3. Information security management

  4. Capacity management

Answer: C


Which of the following phases of IT lifecycle is governed by a series of stages and gates for managing the lifecycle of projects?

  1. IT project phase

  2. IT process phase

  3. IT asset phase

  4. IT discovery phase

Answer: A


Which of the following service delivery processes has the goal to produce, agreed on, timely, reliable, and accurate reports for the effective communication?

  1. Service level management

  2. Service reporting

  3. Information security management

  4. Capacity management

Answer: B


What is the major goal of risk management in the decision-making process?

  1. To manage the clients

  2. To manage the time

  3. To manage the resources

  4. To manage the uncertainty

Answer: D


Which of the following types of risks includes currency risk, liquidity risk, and technology obsolescence?

  1. Asset risk

  2. Operational risk

  3. Hazard risk

  4. Strategic risk

Answer: A


Which of the following risk functions ensures the product/service alignment with the customer requirements?

  1. Marketing

  2. Strategic planning

  3. Credit

Answer: B


Which of the following is the process of identifying and assessing factors that may jeopardize the success of a project or the achievement of a goal?

  1. Risk retention

  2. Risk identification

  3. Risk communication

  4. Risk analysis

Answer: D


Which of the following is the process of defining the way work is performed and the tasks that a given job requires?

  1. Selection

  2. Recruitment

  3. Job design

  4. Job analysis

Answer: C


Which of the following functions of HR department is liable for attitude surveys, labor relation, employee handbook, and labor law compliance?

  1. Personnel policy

  2. Employee relation

  3. Compensation and benefit

  4. Analysis and design for work


Which of the following categories measures the health of the organization and the working environment of its employees?

  1. Quantity

  2. Safety

  3. Effectiveness

  4. Efficiency

Answer: B


Which of the following is concerned with fairness and transparency?

  1. Continual Service Improvement

  2. Service Support

  3. Service Strategy

  4. Governance

Answer: D

ISACA CGEIT Exam (ISACA CGEIT) Detailed Information

Certified in the Governance of Enterprise IT (CGEIT)
CGEIT provides you the credibility to discuss critical issues around governance and strategic alignment, and the traction to consider a move to the C-suite, if you aren't already there.
Demonstrate your ability to deliver quality governance
Achieve a broader impact on your enterprise and your career.
CGEIT recognizes a wide range of professionals for their knowledge and application of enterprise IT governance principles and practices. As a CGEIT certified professional, you demonstrate that you are capable of bringing IT governance into an organization—that you grasp the complex subject holistically, and therefore, enhance value to the enterprise.
How to Earn Your CGEIT
To learn more about obtaining your CGEIT, click on the steps below.
Step 1: Register for the Exam »
Step 2: Prepare for the Exam »
Step 3: Take the Exam »
Step 4: Apply for Certification »
Step 5: Maintain a Certification »
Requirements for CGEIT Certification—2013 exams and later
The CGEIT is designed for professionals who have management, advisory, and/or assurance responsibilities relating to the governance of IT. To earn the CGEIT credential, an individual must:
Pass the CGEIT exam
Adhere to the ISACA Code of Professional Ethics
Agree to comply with the CGEIT Continuing Education Policy
Provide evidence of appropriate IT governance work experience as defined by the CGEIT Job Practice
View Requirements for those testing and passing exams in
2012 and prior
IT Governance Experience
Five (5) or more years of experience managing, serving in an advisory or oversight role, and/or otherwise supporting the governance of the IT-related contribution to an enterprise is required to apply for certification. This experience is defined specifically by the domains and task statements described in the CGEIT Job Practice.
A minimum of one year of experience relating to the definition, establishment and management of a Framework for the Governance of IT is required. The type and extent of experience accepted is described in CGEIT domain 1 (see Framework for the Governance of Enterprise IT). For a list and description of the CGEIT domains see Job Practice Areas).
Additional broad experience directly related to any two or more of the remaining CGEIT domains is required. The type and extent of experience accepted is described in CGEIT domains 2 through 5. These domains are:
Strategic Management
Benefits Realization
Risk Optimization
Resource Optimization
Individuals can take the CGEIT exam prior to earning the above work experience. There are no waivers or substitutions for CGEIT experience.
Exception: Two years as a full-time university instructor teaching IT governance related subjects at an accredited university can be substituted for every one year of IT governance experience.
It is important to note that individuals may choose to take the CGEIT exam prior to meeting the experience requirements. This practice is acceptable and encouraged, although the CGEIT designation will not be awarded until all requirements are met.
CGEIT Impacts Your Career and Your Organization
When an enterprise employs a CGEIT, they ensure good governance, which provides for an environment of no or few “surprises” and the ability to have an agile response to any that arise.
CGEIT is considered by many companies and governmental agencies as a prerequisite for employees involved with enterprise IT governance.
For the Professional, CGEIT Provides:
A global and prestigious, lifelong symbol of knowledge and expertise.
Competitive advantage that will distinguish you from your peers.
Higher earnings and greater career growth.
The benefits of becoming part of an elite peer network.
The ability to leverage the tools and resources of a global community of industry experts.
CGEIT enhances credibility, influence and recognition. CGEIT combines the achievement of passing a comprehensive exam with recognition of work, management and educational experience, providing greater recognition in the marketplace and influence at the executive level.
Why Employers Hire CGEITs
The employee has the knowledge and experience necessary to support and advance the IT governance of an enterprise.
The employee maintains ongoing professional development necessary for successful on-the-job performance.
The enterprise’s IT and business systems operate with greater efficiencies and optimum effectiveness resulting in greater trust in, and value from, information systems.
CGEIT demonstrates proven expertise. Boards and executive management expect IT to deliver business value. IT governance is a key component of enterprise governance and success. A CGEIT designation demonstrates that you have proven experience and knowledge in the governance of enterprise IT.

ISACA’s Cyber Security Conference in Singapore Addressed Needs for a Skilled Workforce

Rolling Meadows, IL, USA (18 November 2016) — Global IT and cyber security association ISACA has concluded their first-ever CSX 2016 Asia Pacific conference in Singapore, which was held 14-16 November 2016. The event, aimed at helping organizations build qualified cyber security workforces and help individuals advance their cyber careers, was attended by more than 300 attendees from a spectrum of industries and cyber security experience levels.

The event was particularly timely given the recent launch of the holistic national Cybersecurity Strategy by the Singapore government, which identified existing cyber security skills gaps. Furthermore, the recent spate of local cyber security attacks further underscored the need to further develop local cyber security capabilities.

“CSX 2016 Asia Pacific could not have come at a more crucial juncture for Singapore, given the heightened awareness of the need for cyber security—both by organizations and enterprises as well as in critical public infrastructures,” said Leonard Ong, CISA, CISM, CRISC, ">CGEIT, Board Director of ISACA and associate director at MSD International. “Through this event, and ongoing activities by ISACA, we hope to contribute in building up local and regional cyber security skills and capabilities, and position Singapore as one of the global leaders in cyber security.”

Teo Chin Hock, Deputy Chief Executive of the Cyber Security Agency of Singapore, echoed this need during his opening address at the event. “Addressing cyber security threats go beyond deep cyber security competencies. We also need the professional workforce to be more cohesive and united to anticipate the increasing scale and sophistication of cyber security threats.” said Teo. “With broad membership bases and diverse outreach channels, professional bodies such as ISACA are important to forge a common identity in the profession and foster trust within its professional networks.”

During the event, cyber security experts from around the world convened to discuss the latest challenges in cyber security with over 50 in-depth and insightful sessions. Highlights included an opening keynote by Richard Quest, CNN International news anchor and host of “Quest Means Business,” who underscored the key gaps organizations have around cyber security. Participants also heard from Christos Dimitriadis, Chair of ISACA’s Board of Directors, who discussed current challenges faced by the cyber security industry, and Ashkan Soltani, former chief technologist of the Federal Trade Commission (U.S.), who delved into privacy issues faced by both consumers and organizations.

Event participants also had an opportunity to hear from Justine Bone, who provided insights into the threat that firmware poses to consumers and why it is an issue that needs to be solved now; as well as Eddie Schwartz, president and COO, White Ops, who discussed the changing role of CISOs in a fast evolving threat landscape.

“I enjoyed CSX 2016 Asia Pacific. The event keynotes were very refreshing and they challenged the conventional way of thinking about cyber security as a whole. The sessions were also engaging and well-paced. It was like a mini bootcamp to get up-to-speed on the latest industry trends and challenges, especially since the rate of cybercrime incidents is expected to continue to rise,” said attendee George Abraham, a senior IT professional from a local educational institute.

The event also featured a special networking event as part of ISACA’s Connecting Women Leaders in Technology program.

“ISACA is definitely taking a step in the right direction with the Connecting Women Leaders in Technology networking event. It’s refreshing to be able to connect with other women who speak the same language and face the same issues I do. The event was buzzing with fresh ideas and sharing and I believe the industry needs more of these kinds of events,” said attendee Mary Janice Aljecera, a cyber security professional from the financial sector.   

In addition to these activities, attendees could earn up to 32 continuing professional education credits at conference workshops and breakout sessions. For details on CSX guidance, training, tools and certifications, visit


ISACA (.isaca) helps professionals around the globe realize the positive potential of technology in an evolving digital world. By offering industry-leading knowledge, standards, credentialing and education, ISACA enables professionals to apply technology in ways that instill confidence, address threats, drive innovation and create positive momentum for their organizations. Established in 1969, ISACA is a global association with more than 140,000 members and certification holders in 187 countries. ISACA is the creator of the COBIT framework, which helps organizations effectively govern and manage their information and technology. Through its Cybersecurity Nexus (CSX), ISACA helps organizations develop skilled cyber workforces and enables individuals to grow and advance their cyber careers.

Joanne Duffer, .847.660.5564, newsisacaShelina Mahtani Ian Lee, Ketchum Singapore, +65 6220 2623, isacaketchumm

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ISACA Offers Guidance, Training Tools During Cyber Security Awareness Month

Rolling Meadows, IL, USA (3 October 2016)—Global business technology and cyber security association ISACA will build on its past leadership during Cyber Security Awareness Month with a trove of additional resources for industry professionals, their organizations and the public this October.

As the number and complexity of cyber threats and responses continue to escalate, cyber security awareness is growing globally. Most organizations plan to increase investment in cyber security technologies and training next year, according to the 2016 Cyber Security Investment Insights poll. The results also show that most organizations increased their cyber security training investment in 2016 compared to 2015.

ISACA’s agenda during the month will serve to further advance global awareness and capabilities. Just some of the cyber security resources to be offered include:

  • Innovations and insights at cyber security conferences: CSX North America, 17-19 October in Las Vegas, Nevada, USA; and CSX Europe, 31 October-2 November in London, UK;
  • The release of a new study on firmware security;
  • A new cyber security jobs index, featuring key industry data points, progress and analyses;
  • Cyber security-focused webinars, including an 18 October webinar on “Tips for Auditing Cyber Security,” ;
  • Multiple cyber security-centered blog posts on the ISACA Now blog covering topics such as ransomware, threat intelligence and cyber risk assessment;
  • A series of cyber security-focused Twitter chats, using #ChatSTC, focused on the basics of online safety, creating a business culture of cyber security and navigating a continuously connected life.
  • ISACA CEO Matt Loeb, ">CGEIT, FASAE, CAE, said cyber security issues have shifted from an IT-centric priority to broader matters in business continuity, economic stability and public safety.

    “October marks a good moment in time to think about these implications and take the necessary steps to ready ourselves and our organizations,” Loeb said. “We need to equip and strengthen the cyber security community along the entire continuum, from students to seasoned professionals.”

    ISACA established the Cybersecurity Nexus (CSX) in response to an urgent global need for enhanced cyber security skills and training. CSX is a holistic resource for professionals and organizations offering the knowledge, tools, guidance and networking that allows them to be at the forefront of the rapidly changing cyber security landscape. ISACA’s CSX Practitioner Certification (CSXP), launched in 2015, was named the Best Professional Certification Program in the 2016 SC Magazine Awards.

    ISACA is a champion of Cyber Security Awareness Month as an organization dedicated to promoting a safer, more secure and more trusted Internet. Additional cyber security resources throughout Cyber Security Awareness Month can be found at

    About ISACA

    ISACA (.isaca) helps global professionals lead, adapt and assure trust in an evolving digital world by offering innovative and world-class knowledge, standards, networking, credentialing and career development. Established in 1969, ISACA is a global nonprofit association of 140,000 professionals in 180 countries. ISACA offers the Cybersecurity Nexus (CSX), a holistic cybersecurity resource, and COBIT, a business framework to govern enterprise technology. ISACA also advances and validates business-critical skills and knowledge through the globally respected Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in the Governance of Enterprise IT (">CGEIT) and Certified in Risk and Information Systems Control (CRISC) credentials.

    Kristen Kessinger, .847.660.5512, communicationsisacaJoanne Duffer, .847.660.5564, communicationsisacaJay Schwab, .847.660.5693 communicationsisaca

  • ISACA ">CGEIT Certification

    ISACA is a highly respected, global nonprofit association that provides education, conferences, publications and certification for IT governance professionals. Four certifications are available from ISACA that address information systems auditing, information security management, enterprise IT governance, and risk and information systems control.

    The Certified in the Governance of Enterprise IT (">CGEIT) credential is geared toward professionals who play a significant role in managing, advising andor assuring IT governance. Typical job roles include senior security analyst and chief information security officer—the upper echelon of the organization chart.

    Professionals at this level align IT with business strategies and goals, manage IT investments to maximize return on investment, strive for excellence in IT operations and governance, and promote greater efficiency and effectiveness in IT while minimizing risk.

    ISACA's ">CGEIT exam covers five domains that address various aspects of governance and risk management:

    ISACA's work experience requirements for the ">CGEIT qualification are stringent. To meet the five-year minimum requirement, one year must be directly related to enterprise IT governance frameworks. For the other four years, you must demonstrate experience in at least two of the following domains: strategic management, benefits realization, risk optimization and resource optimization.

    If you teach an accredited IT governance curriculum at an approved institution, you can count two full-time years toward every one year of the ">CGEIT work requirement. Candidates with certain types of management experience and advanced degrees or certifications may substitute up to two years to meet the experience requirement.

    ISACA ">CGEIT Facts & Figures Certification Name Certified in the Governance of Enterprise IT (">CGEIT) Prerequisites & Required Courses A minimum of five years of professional-level enterprise management experience, or experience serving in an advisory or governance support role (including a minimum of one year defining, managing and establishing Framework for Governance of IT) (evidence required as defined by ">CGEIT Job Practice)

Agree to adhere to the ISACA Code of Professional Ethics

    Agree to comply with the ">CGEIT Continuing Education Policy

    Number of Exams One exam (150 questions, 4 hours) Cost per Exam $450 to $685, depending on when you register and whether or not you belong to ISACA URL .isacaCertification">CGEIT-Certified-in-the-Governance-of-Enterprise-ITPagesdefault.aspx Self-Study Materials Candidate's Guide to the ">CGEIT Exam, job practice, study materials and review courses are available on the certification web page

    MORE: ISACA Certs and Career Paths

    Another “soft skills” cert hits the radar: ISACA ">CGEIT

    Aug 7 2011   8:06PM GMT

    If you’ve been around the cert world for any length of time you’ve already heard about ISACA. ISACA used to be an acronym for Information Systems Audit and Control Association, but they forwent the underlying expansion and switched their name to the acronym a few years back. ISACA is best known for its Certified Information Systems Audit (CISA) and its Certified Information Security Manager (CISM) credentials, but has somewhat recently come  out with a couple more credentials: the Certified in the Governance of Enterprise IT (">CGEIT: 2007) and the Certified in Risk and Information Systems Control (CRISC: 2010).

    I’ll write about the CRISC (pronounced “see-risk”) some other time; today, my subject is the ">CGEIT (I don’t see a preferred pronunciation for this credential, but I’m in favor of “see-gite” where gite rhymes with kite). This credential is like the CRISC and the PMP in that it stresses skills that more senior IT professionals are likely to find useful in their jobs, particularly in lead technical or managment positions where an understanding of governance, risk management, and project management are ALL likely to come into play at one time or another.


    A closer look at the ">CGEIT shows it to be squarely aimed at IT governance topics, and is a joint effort between ISACA and the IT Governance Institute (ITGI). There’s a pretty comprehensive list of study materials available online, that show a profound preference for ITGI, ValIT, and COBIT framework literature and materials. Thus, to some extent, the ">CGEIT can be veiwed as an alternative to similar certifications available from the IT Infrastructure Library (ITIL). In both arenas, the emphasis is to understand and use prevailing best practices and modules for IT operations and governance, with particular emphasis on how to align IT with an organization’s business objectives or explicit charter. This includes a determination to rationalize and manage investments in and use of IT to achieve the best return on investment (ROI), to minimize risk and exposure, and to establishing an environment where continuous improvement on processes and policies guides all planning and activity.

    For those who plan to work in IT over the long haul, particularly for those inclined to climb either a technical or a mangement job ladder in IT, the ">CGEIT (or something like it in the ITIL space) is an excellent “soft skills” credential that can augment and extend a person’s knowledge and skills outside inherently technical, or platform- or technology-specific domains. It’s definitely worth looking into, and perhaps even pursuing for those who find its subject matter interesting enough to justify at least three months’ of study and preparation and a $375-475 exam.


    The ">CGEIT Campus

    Complete resources to ensure you achieve and maintain ">CGEIT certification

    The Certified in the Governance of Enterprise IT (">CGEIT) qualification awarded by ISACA is designed to provide a premier certificate for professionals responsible for directing, managing or otherwise supporting the governance of IT in a large organisation.

    IT Governance offers a complete range of products, including study guides and training courses, designed to help you pass the ">CGEIT examination at the first attempt.

    Study for your Certified in the Governance of Enterprise IT (">CGEIT) Exam

    Our complete range of ">CGEIT study guides and training services:

    The ">CGEIT certification is awarded to candidates with at least five years of relevant work experience in IT governance and who pass a rigorous written exam which is held in June and December each year.

    ISACA defines five ">CGEIT domains on which you will be examined:

  • Domain 1 - Framework for the Governance of Enterprise IT (25% of exam)
  • Domain 2 - Strategic Management (20% of exam)
  • Domain 3 - Benefits Realization (16% of exam)
  • Domain 4 - Risk Optimization (24% of exam)
  • Domain 5 - Resource Optimization (15% of exam)
  • For more information, please see the official ISACA 'How to Become ">CGEIT Certified' web page.

    How do you pass the ">CGEIT exam at the first attempt?

    We recommend the following:

  • Check that you have the relevant five years of work experience to qualify with ISACA.
  • Register and book your June or December exam direct with ISACA.
  • Purchase the official ISACA study guides and third-party textbooks.
  • Plan a self-study programme that covers all of the ">CGEIT knowledge domains.
  • Attend our ">CGEIT Exam Preparation Training Course approximately two weeks before you sit the exam.
  • Certified in the Governance of Enterprise IT(">CGEIT) Training Course

    The Certified in the Governance of Enterprise IT (">CGEIT) Training Course is designed to provide a complete preparation to ensure that you pass the ISACA ">CGEIT examination at the first attempt. This four-day course runs at our UK training centres and offers the perfect revision and preparation for the ">CGEIT exam scheduled in June and December of each year.

    Full details of this course, together with dates and venues, can be found on the ">CGEIT Training Course page. Please book online or call our Training Team on +44 (0)845 070 1750 to discuss your specific requirements.

    ">CGEIT exam registration

    The ">CGEIT qualification is awarded by the ISACA examination body. The exam can only be taken in June or December. You must book your exam direct with ISACA.

    Deadlines for registration are as follows:

  • Registration opens: 10 November 2015
  • Early registration deadline: 10 February 2016
  • Final registration deadline: 8 April 2016
  • Examination date: 11 June 2016
  • Following registration and payment, you will receive the following from ISACA:

  • ‘The Candidate's Guide to the ">CGEIT Exam’ document
  • A suggested list of reference materials to review
  • A glossary of acronyms
  • A sample copy of the answer sheet used for the exam
  • ISACA for further details >>

    Exam centre locations >>

    Essential ">CGEIT books and study guides

    Preparation is essential to passing the ">CGEIT exam and we strongly advise that you purchase the ">CGEIT exam and study guides. IT Governance is the exclusive approved reseller of ISACA publications in the UK, and all titles are available from our dedicated ISACA certification bookstore.

    We particularly recommend the ">CGEIT Exam Passport, which includes copies of the ">CGEIT Review Manual, 7th Edition, and the ">CGEIT Review Questions, Answers and Explanations Manual, 4th Edition – the most up-to-date study aids for the 2016 ">CGEIT exam.

    Continuing professional education

    There is a continuing professional education (CPE) policy in respect of qualified ">CGEIT professionals. The goal of this policy is to ensure that all ">CGEITs maintain an adequate level of current knowledge and proficiency in the field of IT governance.

    “">CGEITs who successfully comply with the continuing professional education policy will be better equipped to support the Board of Directors and executive management.” The responsibility for setting the CPE requirements rests with the ">CGEIT Certification Board, which oversees the process and requirements to ensure their applicability.

    Maintenance fees and a minimum of 20 contact hours of CPE are required annually. In addition, a minimum of 120 contact hours are required during a fixed three-year period.

    Please see the Maintain Your ">CGEIT page on the ISACA website for further details.

    To support your ">CGEIT CPE, you may be interested in the following IT Governance training courses:

  • References:

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